CAREERS

Do you know your sh*t?

So here’s the score… We need game changers. People who blend talent with an entrepreneurial flair and relentless proactivity. If that sounds like you and you think you’ve got what it takes, then get in touch.

Current Openings

Senior Account Manager

About the role

As an Senior Account Manager your role, and the part you play in the team, is pivotal to our success with clients. Clients can be fickle, disorganised and bloody hard work. But our Senior Account Manager position is about supporting the Account Director, establishing client relationships, out-thinking client problems and briefs, managing projects and ensuring everyone delivers on expectations.

You will be at the sharp end; deciphering the brief, developing an approach, managing an array of client challenges which ultimately make ideas on a piece of paper come to life.

You will work with a small skilled team headed up by your Account Director. The teams are driven to deliver the best for our clients, and as part of that team you will be responsible for ensuring the integrity of the briefs, the quality of our delivery and the financials of the accounts.

About you

You will be personable, highly motivated and ambitious with a desire to impress and make people smile. You should be able to see a good idea a mile away and have a keen eye for detail and creative alike.

Your responsibilities will include:

  • Supporting your Account Director to develop the accounts
  • Supporting the Account Managers and Account Executives and their development in the team
  • Assisting in the development of CDPs
  • Meeting clients and taking briefs
  • Developing creative and technical briefs with your team, as well as planning and technical teams
  • Managing projects from start to finish, worth £50,000 to £350,000
  • Managing clients’ annual budgets
  • Forecast and financial planning
  • Status reports
  • Project plans
  • Cost plans
  • Making our clients smile

Experience and qualifications

It doesn’t matter if you studied cartography or landscape gardening; if you’ve got the right stuff we want you.

That said, you will need 4 years’ minimum agency experience and integrated is nice, but digital is essential. You will be comfortable presenting at senior management level and understand that a great idea can come from anywhere – your job is to find them.

A proven track record on client accounts which challenge the mere mortals and the ability to demonstrate effective client and project management is a must.

Beyond that – if you wake up every morning and think, “How can I be better than yesterday, and do something that knocks my clients’ socks off today?” then we are interested.

Reporting lines

It’s not a cast of thousands but you will work closely with your Account Director, supporting them in developing our client portfolios. You will work both independently and as a team, with Account Managers/Executives there to support you in delivering awesomeness on a daily basis.

Our eminent MD, Chairman and CSD can also be found meddling in projects to make sure the work is up to their ever soaring standards.

 

Salary Package

Negotiable based on experience and how much you impress at the interview. If you’re the right person with the right skills and can prove it, we will make the right offer!

 

Producer/Project Manager

About the role

We believe a project manager or producer is one of the hardest roles in a fast-paced, digitally-focused agency. At a project level you are accountable for the accurate collection, definition and documentation of requirements, and the ongoing dissemination and management of this to the teams. You are the pivotal conduit between the client and our studio, and the one that must drive the project, ensuring client expectations are met whilst working within the time, technical and financial restraints.

You will be at the sharp end; working with Client Services on a range of projects. This could vary from heavy tech, with enterprise level CMS platforms on a global site delivery scale, through to short-term, high intensity projects with resources scattered across the globe.

You will also find yourself at our London office regularly, ensuring wherever the client communication starts you are there to drive the project.

Ultimately the PM/Producer role is about making ideas on a piece of paper come to life by truly understanding what is needed and assembling and managing the right people through the journey.

About you

You will be personable, highly motivated and organised, with a desire to make ideas a reality, whilst keeping a firm hand on the reins. You should understand when to say ‘no’ and not be afraid of it, when to say yes but keep a record of it and when that sudden client change means a phase two is inevitable.

Your business acumen will mean you can talk to clients and get a real understanding of what they want to achieve. At the same time, your technical abilities will mean you can converse with developers at a level that they understand.

It’s no mean feat. We pride ourselves on having relationships that have lasted over 10 years, and this has only been possible with careful considered client management. If you think you have what it takes, get in touch.

Your responsibilities will include:

  • Assisting Client Services in estimating project timescales, developing costs and monitoring budgets
  • Working with clients and internal teams to gather requirements, and developing all relevant documentation from start to finish on a project
  • Manage an array of projects simultaneously, acting as the PM/Producer
  • Assist teams to improve the way they work, establishing a predictable and sustainable approach
  • Ensure cross-team coordination between the Developers, User Experience Designers and Creative. Fostering better communication between the disciplines
  • Facilitate with reporting iteration planning, retrospectives, producing relevant metrics that help the team see how they are performing

Knowledge, Skills & Experience:

  • Proven ability to work in a fast-paced environment, managing multiple planned and unplanned projects, large and small changes, absorbing technical and logistical issues, and rapidly defining and implementing resolution plans
  • Experience in AGILE SCRUM methodologies using: Iterations, backlog tracking, burndown metrics, and stories as required
  • Experience of carrying out the Project Manager role using Waterfall methodologies
  • Demonstrable experience in the delivery of major technical projects involving a range of CMS platforms from commission to completion
  • Strong leadership and interpersonal skills with proven experience in communicating directly with international customers, suppliers and stakeholders at all levels within the business

Experience and qualifications

Ideally educated to degree level in a relevant subject, or with equivalent experience.

Accredited project management qualification(s) in a relevant methodology (e.g. SCRUM (Agile), PRINCE2 or ITIL) is a benefit.

A proven track record on projects which challenge mere mortals, and the ability to demonstrate effective client and project management is a must.

Beyond that – if you wake up every morning and think, ‘how can I be better than yesterday, and how can I deliver something that knocks my clients’ socks off today’, then we are interested.

Reporting lines

It’s not a cast of thousands but you will work closely with Client Services and the Technical teams, supporting them in developing our client portfolios. You will work both independently and as a team, with Client Services there to support you in delivering awesomeness on a daily basis.

Our eminent MD, Chairman and CSD can also be found meddling in projects to make sure the work is up to their ever soaring standards.

 

Salary Package

Negotiable based on experience and how much you impress at the interview. If you’re the right person with the right skills and can prove it, we will make the right offer!

UX Practitioner

You’ll be able to:

  • Work with clients to interpret and help them realise their objectives.
  • Cover the basics of research and profiling, personas, requirements gathering, behavioural analysis, user journeys/flows, site maps, information architecture and wireframe development.
  • Prototype concepts using a variety of methods, as well as solving interaction design problems using analytics, usability testing and research.
  • Communicate your ideas and engage stakeholders
  • Work collaboratively with the rest of the UX & Design and product teams and actively contribute to inspiring, delivering and generating ideas.

You will have

An excellent understanding of user experience best practice, usability best practices and the ability to implement solutions based on the needs of our users.
Know how to get insight and turn this into meaningful strategies and assets and experiences that inform and drive the brief.
At least a working knowledge of contemporary front-end development techniques
In return we give you the chance to do your career best work in a lively and ambitious agency environment.

 

Salary Package

Negotiable based on experience and how much you impress at the interview. If you’re the right person with the right skills and can prove it, we will make the right offer!

Account Executive

About the Role

As an Account Exec your role and the part you play in the team, is pivotal to our success with clients. Clients can be fickle, disorganised and bloody hard work. But our Account Exec position is about supporting the Account Manager and Account Director, maintaining positive client relationships, supporting projects through the agency and delivering on expectations.

You will be at the coal face where all the action happens, helping to decipher the brief and provide hands-on support in all the tasks that ultimately make ideas on a piece of paper come to life.

You will work with a small skilled team headed up by your Account Director. The team are driven to deliver the best to our clients, and as part of that team you will be responsible for ensuring the integrity of the briefs, the quality of our delivery and the financials of the accounts.
About You
You will be personable, highly motivated, and ambitious with a desire to impress and make people smile. You should be able to organize your own time, spin multiple plates with a keen eye for detail and not be afraid to roll your sleeves up and get involved.

Your responsibilities will include:

Supporting your Account Manager to deliver on day-to-day tasks.
Developing creative and technical briefs with your team, planning and technical teams
Support in keeping financial planning, status reports and project plans up to date.
Drafting cost plans
Scheduling studio resource
Briefing & copy-checking
Handling client feedback through studio
Site testing & CMS uploads
Image sourcing
And generally making our clients smile

Experience & Qualifications

It doesn’t matter if you studied cartography or landscape gardening; if you’ve got the right stuff we want you.

That said, a background in marketing, advertising or communications (through work, study or play) would be preferable and agency experience is a bonus.

You must be confident writing professional communications, handling enquiries over the phone and be generally familiar with standard office programmes (Excel, PowerPoint etc.)

Beyond that – if you wake up every morning and think “how can I be better than yesterday, and how can I deliver something that knocks my clients’ socks off today” then we are interested.

Reporting Lines

It’s not a cast of thousands but you will be working closely with your Account Manager and Account Director, supporting them in developing our client portfolios and seeing our best work through the building.

Basically you’ll be surrounded by awesome people to help you be awesome too!

 

Salary

Negotiable based on experience and how much you impress at the interview. If you’re the right person with the right skills and can prove it, we will make the right offer!

Account Director

 

About the role

The Account Director is a leading role within the Client Services team, reporting to the Business Director. You’ll need to be a fairly seasoned operator at this level – used to managing a team and driving value to clients from brief inception to delivery.

Specifically, your role in the Agency is to:

  • Build and nurture positive and profitable client relationships
  • Lead and direct the acquisition and delivery of client work, adding value throught the process

Your role in our Team:

  • Strategically own the client relationship
  • Promote and deliver client service best practice in your own team and across the business

Your responsibilities:

  • Strategically support and advise clients across the Bright Blue Day offer (Go2 Brands, Digital transformation, integrated communications, content and social)
  • Identify and optimise individual client and team value
  • Build and nurture team of self-reliant client service professionals (recruitment, training and personal development)
  • Evangelise Bright Blue Day offer and work internally and externally
  • Facilitate efficient and timely client administration
  • Facilitate the efficient and timely provision of management information
  • Be involved in winning new business and on-boarding new clients.

You’ll need to be a bit of a self-starter who thrives on working in a collaborative environment to get the best for Bright Blue Day and your client.

 

Salary Package

Negotiable based on experience and how much you impress at the interview. If you’re the right person with the right skills and can prove it, we will make the right offer!

Senior .NET Developer

We currently require an experienced .NET Developer to work on a wide range of digital projects as part of our growing team. The successful candidate will be responsible for building and deploying web sites while working alongside a team of creatives, user experience practitioners and producers to ensure efficient project execution. They will be well versed in current web trends and technologies, be able to product clean, consistent, quality code and have an exceptional eye for detail. Generally a self-starter, they will have the ability to work within tight deadlines and be able to communicate, both written and verbally, the technical details of a solution to the wider project team and stakeholders.

Must haves:

  • Proven experience developing web applications using .NET (C# and MVC)
  • Proven experience MS SQL Server or equivalent databases
  • Experience with IIS configuration and management
  • Proven ability to analyse requirements, define solutions and contribute to time scales
  • Excellent debugging, trouble shooting skills and ability to code comprehensive unit tests
  • Experience working with Agile or Continuous Delivery approaches and best practices.
  • Experience with relevant workflow management tools (Git, Gulp)

Extra brownie points for:

  • Experience with the Umbraco, Sitecore or Kentico platforms
  • Experience with Microsoft Dynamics CRM development
  • Experience with other server-side technologies
  • Demonstrable ability with HTML(5)/CSS(3) and JavaScript
  • Computer Science degree or equivalent
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